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Environment: Site Configuration, File Manager, Wordlist files, Aliases.txt Oracle B2C Service Resolution: Accented letters (or special characters) can be used in the aliases.txt file...
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Environment: Message Templates, Business Rules Resolution: Business rules can be used to stop sending the 'Question Receipt' message template to some of your customers. This can be achieved by...
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Environment:This information is for the .NET client install.For support information when using the Agent Browser UI, please see Answer 9527: Supported browsers for the Agent...
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Issue: A customization or integration is sending a request to the Connect REST API and receives an error message such as the following: This interface uses da-DK language which does not match with...
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Environment:This information is for the .NET client install.For support information when using the Agent Browser UI, please see Answer 9527: Supported browsers for the Agent...
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Environment:This information is for the .NET client install.For support information when using the Agent Browser UI, please see Answer 9527: Supported browsers for the Agent...
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Environment: Analytics Issue: When we try to run one of our reports, we get the error: The data set generated has exceeded the configured maximum size (26211440 bytes 25.00 MB). Resolution: When...
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Environment: This information is for the .NET client install. For support information when using the Agent Browser UI, please see Answer 9527: Supported browsers for the Agent...
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Environment: Analytics Oracle B2C Service Resolution: The maximum analytics file size threshold governs the maximum data set size that can be returned to the RightNow client desktop when running a...
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Environment:This information is for the .NET client install.For support information when using the Agent Browser UI, please see Answer 9527: Supported browsers for the Agent...
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Environment: Oracle Knowledge Advanced for Service Cloud (OKCS / KA), Languages Resolution: Oracle Knowledge Advanced for Service Cloud (OKCS / KA) supports all of the languages listed below...
Documentation (9824)
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Set a Yes/No Field . Set a Yes/ No Field The SelectionInput widget is used to display Yes/ No radio buttons for a custom Last Updated: 06/27/2022
Link to a URL
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Set a Yes/No Field . Set a Yes/ No Field The SelectionInput widget is used to display Yes/ No radio buttons for a custom Last Updated: 06/27/2022
Link to a URL
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Set a Yes/No Field . Set a Yes/ No Field The SelectionInput widget is used to display Yes/ No radio buttons for a custom Last Updated: 08/19/2024
Link to a URL
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Set a Yes/No Field . Set a Yes/ No Field The SelectionInput widget is used to display Yes/ No radio buttons for a custom Last Updated: 02/18/2022
Link to a URL
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Define Conditions for a Yes/No Decision whether certain conditions are met. Define Conditions for a Yes/ No Decision The following Last Updated: 09/09/2022
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Define Conditions for a Yes/No Decision whether certain conditions are met. Define Conditions for a Yes/ No Decision The following Last Updated: 02/22/2025
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Define Conditions for a Yes/No Decision whether certain conditions are met. Define Conditions for a Yes/ No Decision The following Last Updated: 06/16/2022
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Create a No Search Results Rule an error on the page. Create a No Search Results Rule This rule is designed to offer a proactive Last Updated: 07/23/2025
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View No Operation Rules that were executed but resulted in no action, due to factors such as deletion of a configuration Last Updated: 08/26/2025
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Delete a Navigation Set Occasionally, you might want to delete a navigation set that's no longer required. Welcome to the Oracle Last Updated: 09/09/2022
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